Why are we doing this?
A key area that has been highlighted for improvement by many of our customers is our email service
... they're not wrong. I mean, there's been an FAQ on their page about "yeah, sure, we're looking into IMAP, and we'll be rolling it out soon" that hadn't been touched for about a decade.
so we’ve made a significant investment in a new platform that has many new features that will improve your experience.
What are the new features?
The new service is based on Microsoft Exchange 2010 technology
Hold everything. Exchange? Demon, the poster child for UK deploying off-the-shelf UNIX-based freeware, are moving to Exchange?
God help us.